The 2019 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2019 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Quantrell Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Woodford Humane Society, Lexington Humane Society
Reforest the Bluegrass, Raven Run Wildlife Sanctuary
Breckinridge Elementary, Harrison Elementary, Glendover Elementary, Cassidy Elementary
Mission Lexington, Hope Center, Catholic Action Center
God's Pantry, AVOL, The Nest, Hope Lodge, Meals on Wheels

 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Love Promise Stories from Quantrell Subaru

Subaru and Quantrell Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Quantrell Gives The Well Keys to Sharing the Love  –  Lauren R

At the Well of Lexington, we believe in love, and miracles. Much like Subaru and its retailers, we strive to make the world a better place. As a non-profit with the mission of providing a holistic program of safe housing, recovery support, education and healing for women exploited by sex trafficking, we work every day to empower them to reach economic independence and live productive lives throughout our intensive rehabilitation program. While regaining their strength, women of The Well are provided professional support through a life skills coach, medical professionals, social workers and counselors. During this two-year tenure, these incredible survivors-turned-thrivers live a clean, drug free life while advancing their education, finding employment and learning how to trust themselves and others while taking control of their lives. Most importantly, however, our residents learn to have hope again; something every survivor, and every human is entitled to. But because of personal safety reasons, each woman must be escorted and guaranteed transportation at all times in addition to receiving safe transportation to and from all medical and social work appointments, fun community outings, professional growth classes and enterprise opportunities; something that is integral for us to offer our residents on their healing journey, but something that we were struggling with due to a lack of safe transport. This is where Quantrell Subaru stepped in for us in a huge way: by gifting us a 2014 minivan as a donation in 2018. Without this vehicle, we would literally not be able to do what we do for our residents, and this means the world to us! They helped us help others in an incredible, life-changing way when we were at a loss and a crossroads for what to do or where to go to further our mission, and our life’s work. To each person who helped us along the way who provided us exceptional service discreetly and free of judgement, you are amazing and we appreciate you. Because of you, our residents are given the chance to regain their identities, lead a full, impactful life, learn to thrive and take pride in their accomplishments and make the transition from a life of trafficking to one of freedom. And we are so grateful. Thank you, Quantrell Subaru, for sharing the love with us so we can share it with countless others, making the world a brighter place and proving that even in the darkest of times, light and love will conquer all.

Sharing the Love  –  Ginny R

Since the founding of the Catholic Action Center in 1999 Quantrell has been an invaluable supporter of the ministry. As an all- volunteer, non-government funded ministry we depend on monetary donations, in kind donations and volunteers from individuals ,faith communities and businesses to support the work of providing food, shelter, and basic human needs to those who are the most disenfranchised in our community. Over 5.9 million meals and 875,00 nights of shelter have been provided thanks to this generosity. Quantrell has stood out as a supporter and the Share the Love partnership has been an amazing blessing. Because of the unbelievable donation of $ 64.960.71 from the Subaru Share the Love we have been able to upgrade our HVAC system that keeps the men and women occupying the 134 beds nightly at the Catholic Action Center cool in the summer and warm in the winter. The costs of operating the Compassionate Caravan that reaches out to those on the streets in the heat of the summer and cold of the winter with life saving supplies are covered for the next year with this donation. We also have been able to provide apartments for families with children who are experiencing homelessness and give them a chance to get on their feet and become independent. The Share the Love funds will cover the support needed for this program to continue for 2 years impacting over 250 women, men and children! It is difficult to put into words the spirit, generosity and support that Quantrell has shared not only with the Catholic Action Center but the effect they have on the entire community of Lexington, KY and beyond. They share the love in so many ways. As Coretta Scott King noted "The greatness of a community is most accurately measured by the compassionate actions of its members.." Quantrell exemplifies that compassion and raises the bar of greatness for all of us! With peace and love,Ginny Ramsey, Director and Co-Founder Catholic Action Center

Adoption Drive Finds 78 Forever Homes  –  Beth O

All the staff at Woodford Humane Society and 78 very lucky pets are sending a big thank you to Quantrell Subaru! During the two-week Adoption Drive in December Quantrell Subaru sponsored every single one of Woodford Humane’s adoptions, giving 38 cats and 40 dogs a ride home for the holidays and for good. This was the sixth year that Woodford Humane and Quantrell Subaru have teamed up to find a flurry of year-end forever homes, for a grand total of almost 600 happily-ever-afters for homeless pets. If that doesn’t make your tail wag we don’t know what will!

Meals on Wheels-Cram the Crosstrek 2018  –  Janna G

Quantrell Subaru really lent a helping hand this holiday season during The Subaru Share the Love event in 2018. They provided a Crosstrek for our annual ‘Cram the Crosstrek’ Food Drive Event that helped to restock our emergency food pantry from donations made by our members and guests. They are so willing to help us out to feed the hungry in our community and we are looking forward to working with them again. Our staff, members, Board of Directors and homebound seniors truly appreciate the kindness of Beth, Derek and Quantrell Subaru!

Provides for Pets - And Finds Them Homes  –  Beth O

Woodford Humane's pets can't thank Quantrell Subaru enough! Through a running "Pet of the Month" feature, they're helping our dogs find their forever homes. And while the animals wait for those homes to come along, Quantrell is kind enough to collect and donate pet items and cleaning supplies to help make sure their stay at WHS is as happy and healthy as it can be. Thank you so much, from all of us and our furry friends!

Thank you for the books!  –  Laura V

We will use these books to ensure that our students have new and exciting books of their own to keep at home and enhance their personal library! We know how important it is to encourage a love of reading and we appreciate our community partners who share our passion for reading! Thank you to Quantrell Subaru!

Meals on Wheels  –  Marchele J

Quantrell Subaru really stepped up to the “plate” during The Share the Love event 2017. They not only came to help serve to congregate lunches during our Thanksgiving and Christmas Celebrations, but they provided a new 50th edition Outback to help deliver meals to homebound seniors and also for a food drive event we had at our Center that helped to restock our emergency food pantry. They are so willing to help us out and we are looking forward to working with them again to help collect food for our emergency food pantry and to help deliver meals again. Our members and homebound seniors love Derek and Beth!

Blanket Delivery 2018  –  Jason Y

Quantrell Subaru gave the gift of warmth to cancer patients at the Hope Lodge in Lexington.

Quantrell Subaru Gives Us the Keys to Hope  –  Suraya S

Quantrell Subaru has been a strong supporter of the Hope Center since our doors opened to serve Lexington’s homeless in 1993. Their nearly $1 million in donations over the last 25 years has enabled us to address the underlying causes of homelessness and help thousands of individuals turn their lives around. In 2002 the Quantrell Subaru family provided funds to build the Ball-Quantrell Jones Recovery Center for Women, Lexington’s first long-term residential recovery facility for women. In 2006, Quantrell Subaru once again answered the call as the need for comprehensive recovery programs grew, and pledged funds to help build the George Privett Recovery Center for Men. Quantrell Subaru has donated five new vehicles for auction, generating nearly $400,000 in revenue for the Hope Center. Reverend Bonnie Quantrell Jones has literally blessed the Hope Center by giving invocations and benedictions at the openings of our new facilities. The financial and spiritual support the Quantrell Subaru family has given continues to save lives every day. With Quantrell Subaru’s assistance, over 800 people each day are overcoming addiction, mental illness and employment barriers, empowering them to live happier, healthier and self-sufficient lives.

Mission Lexington  –  Chris S

You have saved lives. Your "Share the Love" support for the free clinics of Mission Lexington has provided life-saving care to patients who could afford it no other way. One patient came to Mission Lexington’s free medical clinic for help obtaining much-needed asthma medications. Even though he’d lost his job two years ago in sales (in part because of the poor condition of his teeth), he’d had insurance until July, (he’d had Medicaid through the Affordable Care Act), but upon recertification he did not qualify any longer because his wife’s income put him over the limit-- it had increased slightly due to her employer’s addition of one hour per day to her schedule. One of Mission Lexington’s volunteer physicians determined that the patient had gone without medical care for so long that the patient was experiencing a near-fatal ketoacidosis. After his very first visit to our medical clinic, his wife wrote us a note that said, “Words cannot express how deeply I was touched by your kindness. As I left your clinic today, tears just poured down my face. I have never seen anything like Mission Lexington in my entire life. Every one of you made us feel like ‘somebody’ again. Thank you for my husband’s medicine. There is no way we could have afforded this expensive insulin. Thank you for sharing your kindness, your knowledge, your time and most importantly-- your love. Thank you for saving my husband’s life.” This patient received care from the Mission Lexington's free Medical Clinic, free Dental Clinic, and free Pharmacy. The patient continued to receive asthma and diabetes medications while he was also completing a treatment plan at Mission Lexington’s free Dental Clinic. At the conclusion of his course of dental treatment, the patient was pain-free and had a restored smile. Today, he credits Mission Lexington with both saving his life, and giving him a smile with which he could greet potential employers. He now has a job at a car dealership and an income level that makes him no longer need the services we provide.

Quantrell Subaru Helps 170 Pets Find Homes  –  Beth O

For the past five years, Quantrell Subaru has given the animals at Woodford Humane and hundreds of Central Kentucky families the most wonderful gift at the holidays by sponsoring our pet adoptions. The 2017 Adoption Drive was a bigger success than we could have ever imagined! 170 dogs, cats, and rabbits found their forever homes over the course of an extremely busy two weeks in December. Among those lucky animals was Princess Buttercup, a sweet senior dog who you'll also see in a Love Promise story below, playing with a Pawstrek squeaky toy donated by Quantrell Subaru. Buttercup got to take her Pawstrek with her when she went home, and she's never been happier! Thank you, Quantrell Subaru, for giving so many pets a ride home!

Meals on Wheels/Cram the Crosstrek  –  Derek C

Quantrell Subaru was honored to be a part of the Meals on Wheels "Share the Love" event at Capital City Activity Center in Frankfort, KY. At-home meal delivery is such an important mission for seniors who wish to stay in their homes.

It's official, dogs love Subaru!  –  Beth O

Quantrell Subaru collected donations for the pets at Woodford Humane this fall, and sent some special gifts of their own, too. Princess Buttercup especially loves the 2017 Pawstrek squeaky toys! Thank you so much for providing toys and treats that bring a little extra joy to these pets as they wait for their forever homes, and starter packs to help them settle in once they do.

Quantrell Goes Pink  –  Becky W

In October 2009, while working at Quantrell, I was diagnosed with breast cancer. Receiving this news was life altering, and after eight years of strong faith, I am enjoying new life experiences with friends and family, including my son, daughter and soon to be three year old grandson. I am grateful for my work family who is supportive in the fight against breast cancer.

Quantrell Subaru Loves Learning  –  Sue M

Quantrell Subaru delivered an Outback full of books to Breckinridge Elementary School as a part of the Subaru Loves Learning initiative. Principal, Michael Price was incredibly appreciative and excited to share these books with his staff and students.

Bike MS  –  Lee H

Quantrell Subaru kindly sponsored the National Multiple Sclerosis Society's Bluegrass Bourbon Ride this year to raise money for research to fight multiple sclerosis. I've been a Quantrell customer for sixteen years and felt that requesting a sponsorship made perfect sense because of what Quantrell stands for and what I stand for. This bike ride began on June 24 at Anderson County High School, Lawrenceburg and traveled to Heaven Hill Distillery in Bardstown. Routes took cyclists through horse country and the infamous Bourbon Trail. On Saturday evening, participants enjoyed dinner at Heaven Hill, then stayed overnight in Bardstown. Sunday morning cyclists headed back to Lawrenceburg where they enjoyed an afternoon of finish-line festivities. Thank you to Quantrell for taking part.

Helping Pets Affected by Hurricane Harvey  –  Winfrey K

A Quantrell Subaru customer traveled to Houston to help with animal relief efforts after Hurricane Harvey. We set out to collect towels, leashes, harnesses, food and water bowls, and unopened bags of dog food. They will need foster families in Lexington for the dogs who lost their families due to the storm.

Keeping It Cool  –  Beth P

Quantrell Subaru provides the "Cooling Off Station" for those hot summer afternoons and evenings at the ballpark! Especially popular with the kiddos, but sometimes adults and furry friends are equally appreciative!

Subaru and NWF Loves the Earth  –  Kristi F

Cassidy Elementary's first grade students dug right into helping with the Subaru Loves the Earth Initiative! We were delighted to plant additional nectar plants and milkweed for the monarchs in our science garden as the winter months had been quite hard on our garden. Our citizen scientists were especially excited to improve the wildlife habitat with the wonderfully handcrafted bird houses, bird feeders, bird bath, and toad abode provided by our local Subaru dealer. The need for food, water, and shelter were critical elements that these same students had identified as being needed for our outdoor space when they had completed a garden inventory as kindergarteners. It brought such satisfaction to see how our community partnership with Quantrell Subaru helped our school garden achieve all the right parts for a thriving and sustainable wildlife habitat. Watch our visit with Quantrell Subaru as we received our National Wildlife Federation goodies and planted native plants: Cassidy Elementary Science Garden on Vimeo:

Quantrell Spreads Hope, Warmth and Love  –  Kristina T

Quantrell Subaru certainly does "LOVE TO CARE." We met again this year at Baptist Health Lexington's Cancer Center in late June to deliver blankets and craft kits along with messages of hope to cancer patients.

Thank You From The Animals  –  Madison C

Quantrell Subaru continues to play a vital role in helping Lexington Humane Society (LHS) continue its mission to Give Love, Teach Love and Adopt Love. They are always receptive to new ideas for helping Lexington's homeless animals and are truly a partner in supporting our life-saving efforts. Continued sponsorships and support from key staff help better our organization and allow us to provide necessary care to the nearly 5,000 animals that come through our doors each year. Their sponsorship of this year's Mutt Strut dog-friendly walk helped raise over $50,000 for homeless animals. In addition to their generous sponsorship they even distributed frisbees to attendees! We are so grateful for their support and hope others will recognize their outstanding support of LHS, the animals and our community. Thank you!

Cassidy Elementary  –  Kristi F

Cassidy Elementary's first grade students dug right into helping with the Subaru Loves the Earth Initiative! We were delighted to plant additional nectar plants and milkweed for the monarchs in our science garden as the winter months had been quite hard on our garden. Our citizen scientists were especially excited to improve the wildlife habitat with the wonderfully handcrafted bird houses, bird feeders, bird bath, and toad abode provided by our local Subaru dealer. The need for food, water, and shelter were critical elements that these same students had identified as being needed for our outdoor space when they had completed a garden inventory as kindergarteners. It brought such satisfaction to see how our community partnership with Quantrell Subaru helped our school garden achieve all the right parts for a thriving and sustainable wildlife habitat. Watch our visit with Quantrell Subaru as we received our National Wildlife Federation goodies and planted native plants:

Quantrell Subaru Shares the Love with LHSC  –  Colby E

WOW! Quantrell Subaru's 2016 Share the Love Campaign helped raise over $37,000 toward the LHSC mission. With the money raised from this amazing campaign, LHSC is able to continue our mission of teaching children how to listen and talk. Lexington Hearing & Speech Center annually provides services to over 1,200 families from over 65 Kentucky counties and we are honored to have Quantrell Subaru as a partner in our mission of providing sound beginnings.

Take a Hike  –  Beth P

Quantrell Subaru delivered bottled water and dog toys to hikers on the trails at Natural Bridge State Park.

Pet Adoption Drive  –  Katie H

There are almost no words for how wonderful the Adoption Drive was this year, thanks to Quantrell Subaru. 130 lucky pets found their forever homes - and now, thanks to these empty spaces, we're able to do something we're almost never able to do: help other organizations who are overflowing with animals in need. We know that won't last forever - spring will bring lots of homeless pets with it - but it sure feels good to help right now. Please join us in saying a thousand thank yous to Quantrell Subaru for making this possible, and let's keep these adoptions going so we can continue to help as many pets as possible!

Breckinridge Elementary  –  Sue M

Quantrell Subaru donated boxes of school supplies to our school as part of the Subaru Loves Learning event. The supplies were greatly needed and appreciated by our students and teachers!

My Subaru Helps Me Share With Others  –  Fronza G

Ever since I purchased my 2011 Subaru, I have been able to haul many things to help others. Food, clothing, personal items and household goods. Donating to homeless shelter(s) and organizations that needed furniture for someone whose home had burnt down. My Lady Baru (the name of my Outback) and I have traveled many miles to accomplish many things. Without her help I never would have been able to travel the many hills and mountains. We also took many things to our veterans at VA hospitals and veterans nursing homes. I love my Lady Baru and she gives me the confidence I need to continue helping me share with others.

Blankets for Cancer Patients  –  Ashley M

Quantrell Subaru and The Leukemia & Lymphoma Society recently collaborated on a project to provide support and warmth in the form of 100 blankets for cancer patients at Baptist Health Lexington Cancer Center.

Catholic Action Center  –  Ginny R

Quantrell Subaru chose the Catholic Action Center as the local charity for the 2015 "Share the Love" event. While discussing this event, we determined Quantrell would be the perfect spot for a toy collection site for the annual "Community Christmas Store" sponsored by the Catholic Action Center. Many employees and clients from Quantrell donated new and gently used items for the store, making a difference for many families in the community.

Beautify Lexington!  –  Susan P

Quantrell is partnering with Keep Lexington Beautiful to "Green Up for Breeders' Cup," a citywide public-private beautification initiative. The initiative supported by public and private partners, is designed to enhance long stretches of four major transportation corridors leading into town. A local landscape architecture firm will professionally design planting beds along those corridors. Once completed, the city's Division of Environmental Services will maintain the beds. "The 2015 Breeders' Cup" will put the global spotlight on Lexington, Mayor Jim Gray said. "This is a great opportunity for us to make Lexington look its best, both now and in the future."

Quantrell Subaru Sponsored Adoption Fees For Woodford Humane Society  –  Diane B

Quantrell Subaru sponsored all adoption fees from December 19 - 31. This is the second year they took care of the adoption fees and another successful event! Last year we had over 70 adoptions in the event period. The final number isn't in yet for 2014 but we are so grateful!

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